Documents research findings on how divergent perceptions of implementation challenges by the executive sponsor and the implementer can threaten the potential success of their organization's implementation efforts. In the case of CII member organizations, the former is the Board of Advisors member and the latter is the Implementation Champion. Provides results of organizational surveys and gives guidance on supporting implementation.
Product Details
Published: 09/01/2009 Number of Pages: 25 File Size: 1 file , 440 KB