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CII RS10-4

M00003818

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CII RS10-4 Total Quality Management: The Competitive Edge

standard by Construction Industry Institute, 04/01/1990

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This publication has been archived, but is available for download for informational purposes only.

Outlines a TQM approach that will permeate every aspect of a company and make quality a primary strategic objective; offers recommendations for the development of TQM.