Full Description

BS PD ISO/IEC TR 22446:2017 establishes a continual performance improvement (CPI) process that supports servicemanagement system (SMS) as defined in the ISO/IEC 20000 series.

This process ensures successful deployment and service performance criteria fulfilment.

This process is based on a predictive performance evaluation method and a related repository.

This document is not intended to be used as a means of certification and does not add any requirementsto those specified in ISO/IEC 20000-1.


Cross References:
ISO/IEC 25010:2011
ISO/IEC 2382:2015 ED1
ISO/IEC/IEEE 24765:2010
ISO/IEC 20000


All current amendments available at time of purchase are included with the purchase of this document.

Product Details

Published: 12/08/2017 ISBN(s): 9780580976285 Number of Pages: 32File Size: 1 file , 2.6 MB Same As: ISO/IEC TR 22446:2017 Product Code(s): 30356644, 30356644, 30356644 Note: This product is unavailable in United Kingdom