Full Description

This workbook provides a means of assessing the quality of processes in BS 15000 parts 1 and 2 and in BIP 0005 "The Management guide to IT service management".

Also available as part of KIT 32.

Product Details

Published: 11/11/2002 ISBN(s): 0580337125 Product Code(s): 30085902 Note: This product is unavailable in United Kingdom