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AWWA DSS71325 How to Survive Your Next Inevitable Rate Increase

Conference Proceeding by American Water Works Association, 11/01/2009

Wilson, Richard

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This powerpoint presentation begins by providing drivers for rate increases. Practices to avoid when considering a rate increase are presented, along with recommended practices that include: bringing in an independent rate consultant; proposing/approving a 5-year plan; recruiting critics to serve on community advisory committee; establishing a toll-free number and special e-mailto address people's concerns directly; producing abrochure that detailed reasons why the rate increasemade sense; and, suggestions for applying these practices to your upcoming rateincrease. Includes figure.

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Edition: Vol. - No. Published: 11/01/2009 Number of Pages: 19File Size: 1 file , 870 KB