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AWWA ACE94012

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AWWA ACE94012 Implementing Quality Management: A European Experience

Conference Proceeding by American Water Works Association, 01/01/1994

Bowden, Keith

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Thames Water Utilities Ltd. began its quality journey in 1989. The company has evolved a unique approach based on the gradual introduction of quality management disciplines and using an internal quality standard. The benefits of this approach are described.

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Published: 01/01/1994 ISBN(s): 0898677726 Number of Pages: 8File Size: 1 file , 530 KB