Full Description

The water market plan of Severn Trent (United Kingdom) described in this paper is based on 1) Strategies which have been reviewed in depth and revised to comply with new obligations, soon to become law and 2) Customers' preferences, derived from probably the largest independent customer survey every carried out by a U.K. water company involving face-to-face interviews. The market plan process, and market research approach and findings are summarized.

Product Details

Published: 01/01/1993 ISBN(s): 0898677114 Number of Pages: 5File Size: 1 file , 200 KB